Question 1

How does the free trial work?

Accepted Answer

Our trial is 100% free — no card, no catch.
• Maths & Science: 2 weeks — the full 1-3-6-7 cycle (learn → homework → review → return → quiz)
• English: 1 week — it's 1:1, so one lesson is enough to know the teacher's a great fit
You join real classes, use the resources and recordings, and only enrol if you love it.

Question 2

Do you have a minimum commitment period?

Accepted Answer

No minimum commitment required - you can leave anytime! 
We're confident in our teaching methods and believe students should stay because they're seeing results, not because they're locked into contracts.

Question 3

Can I transfer between different class times or days?

Accepted Answer

Absolutely — just let us know:
• We’ll move you to another time, subject to availability
• We always try to find a slot that fits your schedule
• Recordings cover anything you missed in the switch

Question 4

Is there a waiting list if classes are full?

Accepted Answer

Yes, we maintain waiting lists for all popular time slots. You'll be contacted immediately when a spot becomes available. We also run additional classes during peak periods to accommodate demand.

Question 5

Can siblings get priority enrolment or discounts?

Accepted Answer

Yes! We offer a one-off $200 discount on your invoice or a $200 gift voucher for sibling enrolments. Siblings also receive priority consideration when spots become available in popular time slots.

Question 6

What if we join mid-term or mid-module?

Accepted Answer

No stress — this is exactly what our tailored catch-up program is for:
• Your teacher maps precisely which modules you've missed in a 1-on-1 consultation
• You get a personalised catch-up plan — targeted recordings plus 1-on-1 teacher time until it's mastered
• Bigger gaps can be covered in our holiday catch-up program
Because every plan is built around your child, catch-up is quoted individually — ask us and we'll walk you through it.
📞 0433 210 759

Question 7

What’s your refund and cancellation policy?

Accepted Answer

Our refund rule is simple:
Any classes you've paid for but haven't attended are refunded in full — promptly, no penalty, no hoops. Your choice of a refund or a credit. You can also pause with a credit if you're travelling or unwell.
We'd rather earn your return than lock you in.

Question 8

Can I pause if my child is sick or away?

Accepted Answer

Of course — life happens:
• Just let us know in advance (illness or travel)
• You choose: a credit or a refund, no penalty

Question 9

How do I know if your teaching style will work for me?

Accepted Answer

That’s exactly what our 100% free trial is for:
• Maths & Science: 2 weeks — the full 1-3-6-7 cycle
• English: 1 week — one 1:1 lesson is enough to judge fit
No card, no catch — you only decide after you’ve truly experienced it.

Question 10

How do I enrol my child?

Accepted Answer

Easy:
• Book a free trial on our website, or call 0433 210 759
• Love it after the trial? We handle the rest
• No enrolment fee

Question 11

Is it too late to start in Year 11 or 12?

Accepted Answer

It's later than ideal — and still very fixable:
• We start with a 1-on-1 consultation that maps exactly what's been missed
• Then a tailored catch-up plan: targeted recordings, 1-on-1 teacher time, holiday intensives if needed
• Some of our best turnarounds started late — ask us about them
The worst move is waiting another term.
📞 Call 0433 210 759 — we'll tell you honestly what's achievable.

Question 12

Do you require entrance assessments or can I observe a class before enrolling?

Accepted Answer

No entrance tests — and instead of a sit-in, something better: a free trial:
• Maths & Science: 2 weeks · English: 1 free 1:1 lesson
• Real classes, recordings, homework and quizzes — the full experience
• Your teacher also spots any gaps and builds a plan for your child
We don’t do sit-in observations — it keeps current students focused.

Question 13

If my child starts in the junior years, do they keep their place into senior classes?

Accepted Answer

Yes — current students come first:
Existing SKY students get priority for senior class places as they move up. It's one of the reasons families join in the junior years — and why about 95% return each year.
Spots that open after that go to the waiting list in order.

Question 14

My younger child is still in primary school — can they join anything?

Accepted Answer

We start at Year 7 (English first):
• Years 7–10: small-group English (or 1-on-1); Maths begins at Year 9
• Younger siblings can go on the waiting list now — you'll be called the moment their year level opens
• And the $200 sibling discount is waiting when they do enrol

Question 15

What results do your students get?

Accepted Answer

We’re proud of these — and they’re real:
• Median ATAR of 95.85
• ~85% of students achieve ATAR 90+
• ~95% stay with us year to year
• Real jumps like 14%→98% (Maths) and 30%→76% (Physics)
Rated 5.0★ on Google by 86 families.
See it for yourself — book a free trial or call 0433 210 759.

Question 16

What happens during school holidays - do classes continue?

Accepted Answer

We keep a steady routine all year round:
• Classes continue through school holidays — momentum is half the battle
• We close for two weeks over Christmas (last week of December to the first week of January)
• Travelling? Pause with a credit, or join your class live on Zoom and catch the recordings
Steady beats cramming — that's the SKY rhythm.

Question 17

Do you provide study materials or do we need to buy textbooks?

Accepted Answer

No textbooks needed — we provide everything:
• 100+ page theory booklets: clear explanations, worked examples, practice questions
• Kept current with NESA changes, plus past papers, quizzes & assessment materials — all printed
• Resource fee: just $20/month per subject — outstanding value

Question 18

Will all this tutoring overload my child?

Accepted Answer

We get the worry — our answer is efficiency, not more hours:
• Small classes mean focused, targeted help, not busywork
• We zero in on exactly what your child needs
• Smarter study beats longer study

Question 19

Where are you, and is there parking?

Accepted Answer

Right in the heart of Strathfield:
• Strathfield Plaza, 11 The Boulevarde — opposite Strathfield station
• 2-level car park with 3 hours FREE parking
• Easy by train, bus or car

Question 20

Do you support students still building their English?

Accepted Answer

Yes — and we’re good at it:
• Many of our students are strong thinkers still growing their English
• We build academic vocabulary and clear answer structure
• Korean-speaking teachers can explain things in Korean
• No one’s held back by language

Question 21

What are your opening hours?

Accepted Answer

Reception & open study space:
• Mon–Thu: 3–8pm · Fri: 4–8pm
• Sat: 10am–5pm · Sun: 12–5pm
Classes can run beyond reception hours.

Question 22

How will I hear about my child’s progress?

Accepted Answer

The teacher moves first — you won't find out at the report card:
• With classes capped at 12 and weekly quizzes, teachers see a problem within days, not months
• When something slips, the teacher sits down 1-on-1 with your child after class — they agree on exactly what to finish, by when, and how to lift focus in class
• Then the teacher monitors it week by week until it's fixed
Want an update yourself? Call us or drop in anytime — we'll happily talk you through where your child is at.

Question 23

Is HSC tutoring actually worth it?

Accepted Answer

Honestly, it works when a student puts in the effort:
• Real turnarounds — one Maths student went 14% → 98%
• Best for students who want to improve and will do the work
• Not ready to put in any work? Then no tutor can help — that’s the only student we can’t move
Try us free and see for yourself.

Question 24

Do you offer support in Korean?

Accepted Answer

Yes — for parents:
Phone consultations are available in English or Korean, whichever is easier for your family, and Korean-speaking parents are welcome to message us on KakaoTalk (@skyhsc) anytime.
All classes are taught in English — the same language your child will sit the HSC in.
한국어 상담 가능 · 카카오톡 @skyhsc

Question 25

Do you have a parent portal or app?

Accepted Answer

No app to log into — on purpose:
• You talk to a person — call, text or drop in, and you reach us straight away
• Progress conversations happen with your child's actual teacher, anytime you like
Simple beats another login.

Question 26

What's your policy on makeup lessons for missed classes?

Accepted Answer

Better than makeup lessons — you never really miss one:
• Every class is recorded — rewatch anytime, 24/7, until you graduate
• Can’t come in? Join the same class live on Zoom
• Ask questions anytime (seniors via 24/7 support, juniors by email)

Question 27

What makes SKY HSC College different from other tutoring colleges?

Accepted Answer

Four things the big chains can't copy:
• Classes capped at 12 — your teacher knows your name, your school and your weak spots
• We teach ahead of school — SKY students meet every topic before their classmates do
• Real people, not rotating tutors — experienced teachers who stay, year after year
• About 95% of our families return every year — and we're rated 5.0★ on Google from 86 reviews
See it for yourself — book a free trial or call 0433 210 759.

Question 28

Will you know if my child doesn't arrive at class?

Accepted Answer

Yes — attendance is checked every lesson:
If a student hasn't arrived, we contact them straight away — and if we can't reach them, we call you the same day to confirm whether they're coming.
Your child is never just a no-show that nobody noticed.

Question 29

Can my child arrive early or stay after class until pick-up?

Accepted Answer

Absolutely — and most families find it easy:
• Our building has 3 hours' free parking, so many parents park, shop at Strathfield Plaza and collect after class
• Arriving early? There's always a seat in the open study space — with teachers around for questions
• Running late? No problem — your child simply stays in the study space until you arrive
• Staff are on site throughout opening hours, so students are never unsupervised

Question 30

Do classes run on public holidays?

Accepted Answer

The building closes on public holidays — but Year 11–12 classes don't stop:
• Senior classes run online that day, so momentum and course pace never break
• Junior classes get a choice: join online, skip it, or move to a make-up lesson
You're never charged for a class that simply doesn't happen.

Question 31

We're not a Korean family — is SKY right for us?

Accepted Answer

Yes — and your child won't be the odd one out:
Walk into any SKY class and it looks like any Sydney school — a real mix of local kids from families right across the community, almost all born and raised here.
All classes are taught in English. Korean is simply a phone convenience for some parents — in the classroom there's one language and one focus: the HSC.

Question 32

My child is struggling at school — is SKY right for them, if you teach ahead?

Accepted Answer

Struggling students are half the reason we exist:
• The free trial doubles as a diagnosis — the teacher finds the real gaps first
• We rebuild from where your child actually is: catch-up plan, recordings, 1-on-1 help until it clicks
• Small classes mean the teacher notices the moment something doesn't land — no hiding up the back
Getting ahead comes later. First we get solid.

Question 33

My child is shy — will they get lost in a group class?

Accepted Answer

This is what a cap of 12 is for:
• The teacher knows every student's weak spots — shy students get found, not lost
• Can't ask out loud? Message questions through our online Q&A channel, or drop into the study space for quiet 1-on-1 help
• And if the class fit isn't right, we'll move them — no fuss

Question 34

What payment methods do you accept?

Accepted Answer

Simple and clear:
• Bank transfer or cash
• A clear monthly invoice

Question 35

When are fees due and what's your payment schedule?

Accepted Answer

We operate on a monthly payment schedule. 
Invoices are issued on the 15th of each month for the following month's lessons. 
For example, your invoice for February lessons will be issued on January 15th and is due by January 31st.

This gives you approximately 2 weeks to arrange payment after receiving your invoice, ensuring you have plenty of time to plan your payments each month.

Question 36

Is the free trial really free — what’s the catch?

Accepted Answer

No catch — it’s 100% free:
• No card, no obligation, no pushy follow-up
• 2 weeks (Maths/Science) · 1 week (English 1:1)
• Come, try it, decide

Question 37

Are there any hidden or extra costs?

Accepted Answer

No surprises — here's everything:
• The $20/month-per-subject resource kit is the only standing extra — booklets, past papers and weekly quizzes included
• Joining mid-course? The optional tailored catch-up program is quoted individually before you commit
• No enrolment fee, no lock-in contract, and unattended classes are refunded in full
That's the lot.

Question 38

How much do classes cost?

Accepted Answer

Simple, transparent rates:
• Group classes — Maths & Science (Years 9–12): $43/hr
• Group classes — Junior English (Years 7–10, 2–4 students): $43/hr
• Group classes — Year 11–12 English: $70/hr
• 1-on-1 English (Years 7–12): $100/hr

What that looks like per week:
• Chemistry or Physics (one 3-hr class): $129/week
• Maths Advanced (one 3-hr class): $129/week
• Maths Extension 1 (Advanced 2 hrs + Ext 1 2 hrs): $172/week
• Maths Extension 2 (Ext 1 2 hrs + Ext 2 3 hrs): $215/week
• Junior English groups run 1–2 hrs depending on the class

Ways to save:
• Sibling discount — a one-off $200 off your invoice (or a $200 gift voucher)
• 100% free trial before you commit · no enrolment fee · no lock-in contract
• The $20/month-per-subject resource kit is the only standing extra — booklets, past papers and weekly quizzes included
Need to spread payments? Split payments are fine when arranged with us in advance.
Rated 5.0★ on Google by 86 families.
See it for yourself — book a free trial or call 0433 210 759.

Question 39

Are there any discounts available?

Accepted Answer

Sibling Discount: 
• One-off $200 discount on your invoice or a $200 gift voucher for sibling enrolments.

Multiple Subject Discounts:
• 2 subjects: 3% discount
• 3 subjects: 5% discount
• 4+ subjects: 7% discount

All discounts can be combined and are applied automatically when you meet the criteria. We'll always ensure you receive the best available discount for your situation.

Question 40

Do you run holiday courses?

Accepted Answer

Yes — on demand:
• Not every holiday, but we run them by request
• Usually catch-up intensives — perfect if your child needs to catch up fast

Question 41

Do you offer Extension courses?

Accepted Answer

Yes — both subjects:
• Maths Extension 1 & 2 — in our group classes
• English Extension 1 & 2 — through 1-on-1

Question 42

What’s the youngest year you take?

Accepted Answer

We start at Year 7:
• Years 7–10: English (small groups of 2–4, or 1-on-1)
• Year 9: Maths begins
• Years 11–12: Maths, Chemistry, Physics & English
No primary-school or OC/selective prep — high school is our lane.

Question 43

Do you offer one-on-one tutoring?

Accepted Answer

Yes — for English:
• 1-on-1 English, online or in person (your choice)
• Great for targeted help and English Extension
• Maths & Science run as small group classes — better value, and they work

Question 44

When should my child start?

Accepted Answer

The best time is Term 3:
• At SKY, Term 3 is everyone else’s Term 1 — we start next year’s course early
• So students sit about 1–2 terms (≈6 months) ahead
In Term 3, for example:
• Year 9s start Year 10 Maths
• Year 10s start Year 11 Maths, Physics or Chemistry
• Year 11s start the full Year 12 course
Your child walks into the school year already ahead — not catching up.
See it for yourself — book a free trial or call 0433 210 759.

Question 45

Do you help with subject selection and uni pathway advice?

Accepted Answer

Yes — with experienced guidance:
• Help choosing the right subjects for your child’s goals
• Aiming for Medicine? We advise on subject choices, ATAR strategy and the UCAT pathway (we guide the planning — we don’t run UCAT classes)
• Because we run ahead, students often try senior content before they choose

Question 46

What subjects do you offer?

Accepted Answer

Mathematics:
• Extension 2 Mathematics
• Extension 1 Mathematics
• Mathematics Advanced
• Mathematics Standard
• Junior Mathematics (Year 9 & 10)

English:
• English Extension 2
• English Extension 1
• English Advanced
• English Standard
• English as an Additional Language or Dialect (EAL/D)
• Junior English (Years 7–10)

Sciences:
• Physics (Year 11 & 12 only)
• Chemistry (Year 11 & 12 only)

All programs are designed with our proven teaching methods and comprehensive support system.

Question 47

What is the class schedule?

Accepted Answer

Class times change each term, so we don't publish a fixed timetable here:
• Chemistry & Physics (Years 11–12): one 3-hour class a week
• Maths Advanced (Years 11–12): one 3-hour class a week
• Maths Extension 1: two classes a week — Advanced (2 hrs) + Extension 1 (2 hrs)
• Maths Extension 2: two classes a week — Extension 1 (2 hrs) + Extension 2 (3 hrs)
• Junior Maths (Years 9–10): one 3-hour class a week
• English: small groups (Years 7–10, 1–2 hrs by class) and 1-on-1 (Years 7–12)
• Many subjects offer a choice of day — you pick the slot that fits
Call or message us for the current timetable — we'll send it straight away, with no obligation.
📞 0433 210 759

Question 48

Do you prepare students for school trial exams?

Accepted Answer

Trials are a season at SKY — and we train for it:
• For 6–8 weeks before trials, past trial papers become your homework — at least 3 a week in term time, one a day through the holidays
• Every question you can't do gets solved — in class or through our online Q&A channel
• You build a correction note, organised topic by topic, and review it before the next paper
• Then, in the holidays before trials: mock trial week — sit full practice exams in Chemistry, Physics, Maths and English
All included for enrolled students at no extra cost.
See it for yourself — book a free trial or call 0433 210 759.

Question 49

My child is near the top of a selective school — will your classes be too slow?

Accepted Answer

No — top students are exactly who the pace is built for:
• We teach ahead of school, so strong students stay stretched instead of waiting
• Ability-grouped classes plus dedicated Extension 1 & Extension 2 maths
• Weekly past-paper quizzes keep the standard at exam level, every week
• Capped at 12, so the teacher pushes each student at their own edge
See it for yourself — book a free trial or call 0433 210 759.

Question 50

Do you help with my child’s school assessment tasks?

Accepted Answer

Yes — one of the things we’re proudest of:
• Bring the task notification and we map the timeline together
• We work through drafts and give detailed feedback
• Your school marks shape your HSC rank — so we don’t leave them to chance

Question 51

How big are the classes?

Accepted Answer

Small on purpose:
• Group classes capped at 12 (usually smaller)
• Junior English just 2–4 students
• 1-on-1 available for English
Small enough that your teacher knows your child's name — and their weak spots.
See it for yourself — book a free trial or call 0433 210 759.

Question 52

Who will be teaching my child?

Accepted Answer

Experienced teachers you can count on:
• Most have taught 5–20+ years — several are former SKY students who came back to teach
• Our English team includes a real HSC marker (marking since 2006)
• Our founder (ATAR 99.85, 25 years) teaches Chemistry himself
See it for yourself — book a free trial or call 0433 210 759.

Question 53

What does my child need for online classes?

Accepted Answer

Just the basics:
• A laptop or tablet with internet (classes run live on Zoom)
• Somewhere quiet to focus
• Recordings are there if they ever miss one
• You can mix it week to week — can’t make it in? Join the same lesson live on Zoom, just let us know

Question 54

Do you teach the current NESA syllabus, and is work properly marked?

Accepted Answer

Yes on both:
• Lessons follow the current NESA syllabus (booklets updated as it changes)
• Weekly past-paper quizzes and module tests
• Real feedback — including from an HSC marker on our English team

Question 55

What happens if my child falls behind?

Accepted Answer

We catch it early:
• Teachers usually notice first, before it becomes a problem
• We step in with 1-on-1 support and a clear plan
• Plus an open study space and teachers you can ask anytime

Question 56

Do all your teachers have a Working With Children Check?

Accepted Answer

Yes — every single one:
• All SKY teachers hold a current Working With Children Check (WWCC)
• Safety and trust come first

Question 57

Can my child switch teacher if it’s not the right fit?

Accepted Answer

Yes — just let us know:
• The same topic often runs on different days with different teachers
• So switching your day can switch your teacher
Get in touch and we’ll sort it out.

Question 58

What does a typical lesson look like?

Accepted Answer

A clear rhythm every time:
• A short past-paper quiz on recent topics, with instant feedback
• Q&A on anything you’re stuck on
• New content taught with worked examples
All locked in by our 1-3-6-7 revision cycle — and recorded, so nothing’s missed.

Question 59

What is the 1-3-6-7 Memory System?

Accepted Answer

Simple — we beat the forgetting curve:
Memory fades fastest right after you learn something. So instead of cramming, every topic gets four passes in the first week — spaced repetition, timed to lock knowledge in before it slips.
• Day 1 — review today's lesson and make your own notes
• Day 3 — homework on that topic
• Day 6 — quick review of your notes and corrections
• Day 7 — weekly quiz proves it stuck
By quiz day you've met every topic four times. That's why it stays with you at exam time.

Question 60

Do you provide homework help?

Accepted Answer

Stuck at 9pm the night before a quiz? Message us:
• Send your question (snap a photo of your working) through our online Q&A channel — or just bring it to class
• You'll get a step-by-step walkthrough, not just the final answer
• Teachers usually reply within a couple of hours — always within 24
• Trickier problems get sorted face-to-face in the open study space, anytime we're open
Support is part of the fee — not an add-on.

Question 61

Are classes online or in person — and are lessons recorded?

Accepted Answer

Your choice — and everything’s recorded either way:
• Maths/Science: mostly in person, but every class runs live on Zoom — join online anytime (away or sick)
• English 1:1: fully your choice — online or in person
• All lessons recorded → rewatch anytime, 24/7, until you graduate

Question 62

Can I submit extra practice essays or past papers for marking?

Accepted Answer

Yes — and it's included, not extra:
• Arrange it 1-on-1 with your teacher — English drafts, maths working, science answers
• Feedback often goes back and forth several times until it's right (our Year 12s regularly trade 6–10 rounds on an assessment draft)
• It's a free part of being a SKY student — teachers give their own time, so turnaround depends on their availability

Question 63

How do lesson recordings actually work?

Accepted Answer

Every lesson, recorded and ready:
• Recordings are uploaded to our private online drive straight after class
• Rewatch anytime, on your phone or laptop, right up until you graduate
• Missed a week? The recording plus a quick question session gets you back level

Question 64

Are classes grouped by ability?

Accepted Answer

Mostly, yes:
• Wherever the timetable allows, students are placed with others at a similar level, so the pace fits
• And it's not fixed — students move up as they improve. Recently one class split into two levels, and several students earned their way into the higher group within the term
The goal is simple: every student stretched, nobody drowning.

HSC Tutoring FAQ - Frequently Asked Questions

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